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Help center

Quick answers about accounts, vaults, security, and getting started.

Frequently asked questions

Start here before you contact support. Most setup questions are covered below.

Yes. Every feature is included at no charge. There are no paid plans, trials that expire, or password limits.

Open the registration page, choose a username and email, verify your address, then finish mandatory two-factor setup before entering your vault.

After sign-in, open Profile settings, scan the QR code with your authenticator app, and save your backup codes in a safe place.

Yes. After sign-in, use Import & export in your vault to restore from a Sycryptic encrypted JSON export.

Open a saved password, choose Share, and invite another Sycryptic user by email. You can change permissions or stop sharing later.

Use Forgot password on the login page. If you still have access to your email, you can set a new password from the reset link we send you.

Yes. Install the extension, sign in with your Sycryptic account, and use autofill on supported sites without paying anything extra.

Visit our Security page for product security practices and the Privacy Policy for data handling details.

Security overview

Learn how encryption, 2FA, and device controls work.

Read more

Import and export

Sign in to back up your vault or restore from an encrypted export.

Sign in

Browser extension

See supported browsers and how autofill fits into your workflow.

Learn more