Frequently asked questions
Start here before you contact support. Most setup questions are covered below
Yes. Every feature is included at no charge. There are no paid plans, trials that expire, or password limits.
Open the registration page, choose a username and email, verify your address, then finish mandatory two-factor setup before entering your vault.
After sign-in, open Profile settings, scan the QR code with your authenticator app, and save your backup codes in a safe place.
Yes. After sign-in, open Import & export in your vault and upload a CSV or unencrypted JSON export from Bitwarden, 1Password, LastPass, KeePass, your browser or another manager. It is encrypted in your browser before it is uploaded. The same place restores a Sycryptic encrypted backup.
Open a saved password, choose Share, and invite another Sycryptic user by email. You can change permissions or stop sharing later.
Use Forgot password on the login page. If you still have access to your email, you can set a new password from the reset link we send you.
Yes. Install the extension, sign in with your Sycryptic account, and use autofill on supported sites without paying anything extra.
Visit our Security page for product security practices and the Privacy Policy for data handling details.
Add trusted contacts under Emergency access in your Profile settings and choose a wait time. When one of them asks for access you get an email and can reject the request; if you do not, they can read (not change) your vault once the wait time has passed.